HR and Benefits Experience That Makes a Difference

You probably have the hardest job in your organization. Not only do you have to hold the line against out-of-control healthcare costs, you have additional critical responsibilities that include:

  • Strategic Planning
  • Recruiting & Retention
  • Performance Management
  • Regulatory Compliance
  • Policies & Procedures

Need some good news?

The benefits and human resources professionals at Clark & Lavey can help you with all those challenges, and more.

  • Our licensed brokers have years of industry experience, much of it inside some of the companies we now negotiate with on your behalf
  • Our client services representatives have extensive benefits management experience, and know the day-to-day issues you face
  • Our experienced HR Practice Leader is available to help maximize your value to your organization

Don't just take our word for it. Take a look…


Paul E. Clark – President & CEO, Principal

Paul Clark

Paul Clark is the founder of Clark & Lavey Benefits Solutions, Inc. He is a licensed Life, Accident, Health and Property Casualty Producer; and has been in the industry for more than twenty years, providing service to a wide variety of clients.

Prior to founding Clark & Lavey, Paul was a Senior Account Manager with Blue Cross / Blue Shield of Massachusetts, handling accounts of all sizes, including Tufts University and Converse Shoe. During his tenure with Blue Cross, Paul held the distinction of being a Blue Cross and Blue Shield “Top Sales Performer” for five consecutive years.

Paul is a Nashua Rotary past president, and still actively involved in all its community-related projects. He is also a member of The Plus Company board of directors (past chairman); the Rivier College President’s Committee; a former trustee of Nashua Fish & Game; and on the advisory boards of several carrier organizations. Paul is also a former Marine reservist, and has been involved with their Toys for Tots efforts for many years.

Currently, Paul is an active member of the National Association of Health Underwriters, National Association of Insurance and Financial Advisors, and the International Foundation of Employee Benefit Plans; National Chairman of the Benefits Advisors Network Sales Committee; and a member of the Manchester Area Human Resources Association (MAHRA).  He is also a member of the New Hampshire Hospital Association, and the College and University Professional Association for Human Resources.  Paul graduated from the University of Lowell with a degree in Criminal Justice.

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Laura M. Bennett – Chief Financial Officer

Laura Bennett

Laura has more than twenty five years experience in business and industry. Prior to joining Clark & Lavey, Laura was Controller for Ballard Power Systems Corporation, Lowell Massachusetts for nearly ten years where she was responsible for directing the finance and accounting efforts. As part of her responsibilities Laura managed eight years of audits including financial, property tax and sales and use tax. Previously Laura worked first at Hologic as Director of Financial Planning and Analysis, and later at Synarc, Inc., a spin-off of Hologic where she was Corporate Controller. Under her leadership the company transitioned general and administrative functions from the west coast to the east coast. In addition she was responsible for designing and implementing comprehensive budgeting and financial reporting systems for three United States entities and two European entities.

Previously, Laura was Manager of International Business Planning at Lotus Development Corporation in Cambridge Ma. In addition to her responsibilities for monthly financial analysis, reporting and forecasting of European and Far East subsidiaries, she was also the liaison for international entities, corporate accounting, tax and treasury.

Laura graduated from Boston College with a Bachelor of Science in Accounting and earned her Master of Business Administration in Finance from the University of Southern New Hampshire. She is a licensed Life, Accident and Health Producer. She is a member of the Institute of Management Accountants and a member of MENSA International.


Armando G. Llorente, SPHR / SHRM-SCP – VP Human Resources
Practice Leader

Armando Llorente

As Vice-President of Human Resources and Practice Leader, Armando has more than twenty years of experience in human resource management and organizational development. He is an award-winning bilingual strategist whose broad expertise includes improving organizational effectiveness, mergers and acquisitions, training, talent management, succession planning and implementing effective human resource programs resulting in improved delivery of service, cost savings and retention. 

Prior to joining Clark & Lavey, Armando was a Principal Consultant with HRe-sources LLC of Holliston Massachusetts, guiding clients across New England toward effective strategically-driven results.    He previously held the position of Director of Human Resources at Thermo Fisher Scientific where he had oversight of human resources for two business units in the United States as well as coordinating global human resource support for units in Asia, Europe and Australia.  Among his accomplishments was the successful implementation of HR programs and performance measures tied to staffing and retention, performance management, role model leadership and career development.

Earlier in his career Armando held the position of Senior Human Resources Operations Manager with EMC in which he had responsibility for providing human resources consultant support and project management to corporate Finance and Legal departments.   

Armando received his BA from Wofford College, and his MBA from Plymouth State University.  In 2008 he was recognized by The Boston Business Journal and El Planeta in “Twenty on the Move”, as one of twenty Hispanic executives making an impact in the Boston business community.


Brian Ouellette – Client Services Manager

Brian Ouellette

Client satisfaction is paramount to Clark & Lavey and the core focus of Brian Ouellette, Client Services Manager. He is an accomplished management professional, with more than twenty years of experience managing teams in diverse industries including health care, financial and manufacturing.

Brian's early career included ten years at Fidelity Investments where he honed his analytical and leadership skills in developing and implementing process improvements resulting in the enhancement of the customer experience. He later joined United Healthcare, where he was a Business Manager responsible for more than one hundred customer service associates. Brian's many contributions included staff development and retention, the enhancement of inter-departmental collaboration, and increased efficiencies and member experience.

Prior to joining Clark & Lavey, Brian was the Business Operations Manager for Hubscrub Northern New England where his years of experience in contact center and operations management provided a backdrop for success in providing a seamless transition from the sale to support.

Brian attended Hesser College and Becker College where he studied Accounting and Business Administration. He lives in New Hampshire with his wife and children and is a volunteer with Stage One Productions sharing his technical expertise and The Jeff Roome Sports Foundation, an organization close to his heart.


Al Carlson – Account Executive

Al Carlson

Al Carlson joined Clark & Lavey in 2008 with more than twenty years of business experience most recently at Intuit Payroll Service, Waltham, Massachusetts where he enjoyed a successful career as Business Development Manager.  He is a licensed Life, Accident and Health producer and works with clients in the small and mid-sized market segments.

Previously, Al worked for Harper Payroll Services in Worcester, Massachusetts and he had an accomplished track record with ADP, where he consistently earned distinctions for outstanding performance.

Al has a degree in Business Administration from the University of Massachusetts.


Kristan Caceres – Corporate Benefits Advisor

Kristan Caceres

Kristan joined Clark & Lavey in 2008, bringing nearly fifteen years of experience from the legal world. She first worked for Wadleigh, Starr & Peters in the late ‘90s, and later at Devine Millimet as a Legal Assistant and Team Lead for their Litigation Department. She moved to Florida with her family for a short while in between, where she worked as a family law paralegal.

As a Corporate Benefits Advisor, Kristan’s focus on education and communication in helping clients achieve desired outcomes has set the stage for the delivery of unparalleled service. She works with clients in the mid-market and large group marketspace, and is well-versed in the fully-funded, self-funded and captive program markets.

Kristan attended Hesser College, where she studied Paralegal Studies. She is a licensed Health, Life & Accident Producer and a member of the Manchester Area Human Resources Association.

Kristan lives in New Hampshire with her husband and two children, In her spare time, she is learning to play golf, a sport she says, that is more challenging than negotiating client renewals.